iPod Interlude
iPod
I bought my wife an iPod last year. It stopped working a while ago, and neither of us could figure out what was wrong with it or how to fix it. So, she brought it to an Apple store.
Neither of us were expecting this to go smoothly. I mean, how could they debug my computer setup from the store? Considering that iPod technical failures are probably rare, the most likely explanation is a configuration error. Sure, I've checked the USB drivers, reinstalled iTunes, etc. but would they take my word for it? I certainly wouldn't.
Anyways, she went to the store, explained the problem, and they checked out the iPod. They determined that it was a hardware failure, and not user-error. They gave her a new one.
Endorsement?
I don't know, is this an endorsement or not? On the one hand, the excellent customer service at the store was unbelievable. On the other hand, the iPod did have a hardware failure. I suppose these failures are a fact of life when you produce so many (even if the error rate is incrediblely low), so this is an endorsement. As long as the replacement works (: And, so far, it's worked fine.
I bought my wife an iPod last year. It stopped working a while ago, and neither of us could figure out what was wrong with it or how to fix it. So, she brought it to an Apple store.
Neither of us were expecting this to go smoothly. I mean, how could they debug my computer setup from the store? Considering that iPod technical failures are probably rare, the most likely explanation is a configuration error. Sure, I've checked the USB drivers, reinstalled iTunes, etc. but would they take my word for it? I certainly wouldn't.
Anyways, she went to the store, explained the problem, and they checked out the iPod. They determined that it was a hardware failure, and not user-error. They gave her a new one.
Endorsement?
I don't know, is this an endorsement or not? On the one hand, the excellent customer service at the store was unbelievable. On the other hand, the iPod did have a hardware failure. I suppose these failures are a fact of life when you produce so many (even if the error rate is incrediblely low), so this is an endorsement. As long as the replacement works (: And, so far, it's worked fine.
posted by FlyingSheep @ 8:42 AM
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